Terms & Conditions

Terms & Conditions

Ordering and Payment

Customers can place orders through our Website, Facebook & Instagram page or by contacting us directly. Payment can be made through Cash, Bank Transfer, Visa, MasterCard, American Express, bKash and Nagad. An advance 50% payment is required for Custom Item(s) and special order(s). 

Local and International Delivery

We ship everywhere within Bangladesh. For international orders, appropriate shipping fees will apply. We will provide customers with a tracking number so they can follow their package’s progress.

Delivery Terms

Our delivery cost depends on our product weight and customer’s location. Delivery times may vary depending on the customer’s location and the availability of the product. We will inform the customer of the estimated delivery time when they place their order.

If a customer is not available to receive their package at the time of delivery, we will contact the customer and make one additional attempt. If the customer is still unavailable, the package will be returned to us and the customer will need to arrange for pickup or pay an additional delivery fee.

We take great care to ensure that all products are properly packaged and protected during transit. However, if a package arrives damaged, please contact us immediately so we can resolve the issue.